Terms & Conditions

Welcome to Royal Art Pet Shop. By accessing or using our website (royalpet.in) and services, you agree to comply with the following terms and conditions. Please read them carefully before making any purchase.

1. General

These terms apply to all visitors, customers, and users of our website and store. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Availability

All products displayed on our website are subject to availability. In case a product is out of stock or discontinued, we may cancel your order and issue a full refund.

3. Pricing & Payments

• All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes.
• We reserve the right to change product prices without prior notice.
• Payments must be completed through approved methods before dispatch.

4. Shipping Policy

• Flat rate shipping charges apply to all orders.
• Delivery timelines may vary depending on your location and courier partner.
• Once dispatched, tracking details will be shared with you.

5. Return & Exchange

No returns or exchanges are accepted once a product is sold. Please review your order carefully before confirming.

6. Cancellations

Orders can only be cancelled within 1 hour of placing the order. After that, cancellations are not permitted.

7. Product Information

We strive to provide accurate product details. However, images and descriptions may differ slightly from actual products due to packaging or manufacturer updates.

8. Liability

We are not responsible for any allergic reactions, misuse, or damage caused by products purchased. Always read product instructions and consult your vet when necessary.

9. Privacy

Your personal data is protected as per our Privacy Policy. We never share your information with third parties without consent.

10. Contact

For any queries or concerns, please contact us:

• Royal Art Pet Shop
• Address: Ashoka Shopping Center, A/2, Swami Vivekananda Rd, Goregaon West, Mumbai
• Phone: +91 99872 87862
• Email: support@royalpet.in

Last updated: October 2025